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Small Business Financial Needs Report, 2023

Our research team recently sent a comprehensive survey to our past and present business owner clients. With this survey, we aimed to learn about their current financial state, pain points, and much more. We saw an above-average response rate, rendering the sample size viable.

It is important to note that protecting client information is our top priority. These survey results remain 100% anonymous, and responses were 100% voluntary.

The chart below (which notes how our clients used their funds) is included in the report, along with other relevant charts and figures. 

The last few years have been truly difficult for business owners in almost every industry. No surprise there, right? COVID-19 heavily impacted finances and operations across the board, and now economic uncertainty and inflation have left most business owners with a lack of cash flow and insufficient emergency funds.

On a brighter note, it seems most businesses are looking forward with cautious optimism, making new plans for the future and looking to get funding to help with their goals.

This data is significant for a variety of reasons— whether you’re a small business owner looking for relevant benchmarks, or if you’re an ISO/broker who is seeking data to back the conversations you’re having with clients.

If you would like to download the full report, you may do so by filling out the form on this webpage.


Revenue-Based Finance is formerly and alternatively known as Merchant Cash Advance, or MCA.